Official Dnetware FAQ
Official Dnetware FAQ
What is this?
This is your opportunity to help Distributed.net in three distinct ways:
- By advertising distributed.net with shirts, mugs, and mouse pads and more
- By supporting with your moneys distributed.net gets a small amount from every item purchased here.
- For every store opened at CafePress.com that lists "dnetware" as their referrer, distributed.net gets money!
Who is this helping?
Distributed.net is a non-profit organization. Your money helps us upgrade hardware, pays legal fees, and more. For specific details please visit the distributed.net ledger page.
Who is hackerthreads.com?
hackerthreads.com is a high-quality apparel company that specializes in tech-related clothing. They have an affiliates program through which distributed.net has authorized the use of the distributed.net log in return for commissions on the merchandise sold. Plus, they're pretty cool folks.
What is CafePress?
CafePress.com is a company that allows organizations to open up stores in order to sell their merchandise. They have have an extensive help section here: http://www.cafepress.com/cp/info/help/index.aspx.
Specifically, for customers, they have a good Customer FAQ.
What if I have a problem with my order?
If you have a problem with your order and would like to return or exchange it, please contact CafePress with this form.
Please DO NOT contact Distributed.net about problems with your order. We specifically chose CafePress because they deal with the customer service end of these transactions.
Can I pay with a check/cheque or money order?
Yes. For those distributed.net users that may not have credit cards, or feel unsure about paying for things online, CafePress allows you to send in a check/cheque with your order. Please visit their Check and/or Money Order page.
How long does it take to receive my order?
CafePress has a number of shipping options available. Within the US, you can use FedEx or the US Postal Service. CafePress usually has a turn-around time of 2 days for your order, and then it's up to the shipper. If you have not received your package or any notification that your order was shipped, please email their service department email@example.com or call their toll-free customer service line at (877) 809-1659.
What if I have questions or comments about the dnetware order form?
Please feel free to contact us about any aspect of the layout and/or design of the dnetware order forms by emailing firstname.lastname@example.org.